Privacy Policy for Cocktail Barman Ltd
Last updated: 6th November 2023
At Cocktail Barman Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the practices and policies we have in place regarding the collection, use, and disclosure of your personal information when you use our services.
By accessing our website or utilizing our services, you are consenting to the practices outlined in this Privacy Policy.
1. Information We Collect:
We may collect various types of information, including but not limited to:
- Personal information such as your name, email address, phone number, and billing information.
- Information about your interactions with our website, including your IP address, browser type, and browsing patterns.
- Communications and correspondence, including emails and any feedback or inquiries you may submit to us.
- Usage and analytics data, which helps us improve our website and services.
2. How We Use Your Information:
We may use the collected information for the following purposes:
- To provide and personalize our services, ensuring we meet your specific needs.
- To process transactions, issue invoices, and manage your account.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve our services, including our website, based on user feedback and analytics.
- To send you updates, promotions, and information about our services if you have opted to receive them.
3. Data Sharing and Disclosure:
We may share your information in the following circumstances:
- With service providers and business partners who assist us in delivering our services.
- When required by law or legal obligations, such as responding to legal requests.
- To protect our rights, privacy, safety, or property and that of our users.
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security:
We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices:
You have the option to access, update, and request the removal of your personal information. You can also opt out of receiving promotional communications from us at any time. To exercise these rights, please contact us through the information provided in the "Contact Us" section below.
6. Changes to the Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any such changes will be posted on our website with the revised date.
7. Contact Us:
If you have any questions, concerns, or requests related to our Privacy Policy, please contact us at:
Cocktail Barman Ltd
51 Pound St
SO18 6BL
07930083111
We are committed to addressing your inquiries promptly and ensuring that your privacy is protected.
Thank you for choosing Cocktail Barman Ltd. We value your trust and are dedicated to safeguarding your personal information.
This Privacy Policy was last updated on the specified date and is subject to change without prior notice. Please review it regularly for updates.
Cancellation Policy for Cocktail Barman Ltd
Last updated: 6th November 2023
Cocktail Barman Ltd values your business and understands that, at times, circumstances may necessitate the cancellation or rescheduling of our services. Please read our cancellation policy carefully to ensure a smooth and fair process for both parties.
1. Cancellation Procedure:
Cancellations must be communicated via telephone and not by email or any other means. We require at least 48 hours' notice of your intention to cancel or reschedule any agreed-upon services. This policy allows us to accommodate other clients and minimize any disruption to our operations.
2. Deposit and Travel Arrangements:
If travel arrangements have been made for the services you booked, and you choose to cancel, the associated travel costs will automatically be deducted from your deposit. We strive to be transparent about these costs and will provide you with a breakdown upon cancellation.
3. Deposit Refunds:
While we understand that unforeseen circumstances can lead to cancellations, we also have commitments to our team members and operational costs. Our goal is to provide excellent service while being fair to both our clients and our business. Therefore, we will endeavour to return at least 50% of your deposit after deducting any applicable travel expenses or costs incurred.
4. Business Integrity:
Please note that our commitment to refunding deposits is made with the understanding that it should not place an undue burden on the business or its staff. Our primary objective is to ensure the sustainability of our services and maintain the well-being of our team members.
5. Special Considerations:
In exceptional circumstances, such as force majeure events or unforeseeable emergencies, we will review the situation on a case-by-case basis to determine an appropriate solution that is fair to both parties.
We hope you understand that this cancellation policy is designed to ensure the efficient operation of our business while providing you with reasonable terms in case your plans change. If you have any questions or require clarification regarding our cancellation policy, please feel free to contact us.
Thank you for choosing Cocktail Barman Ltd, and we look forward to serving you in the future.
Note: This cancellation policy is effective from the specified date and is subject to change without prior notice. Please review it periodically for updates.
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